Frequently Asked Questions
What do I need to rent a unit?
You need to be at least 18 years of age and have a valid identification source; a driver’s license, passport, military ID or student ID.
What is “climate controlled”?
“Climate controlled” environments are areas that have a set temperature and humidity level. We optimize our climate controlled areas to minimize mold and deterioration.
Can you also move my belongings?
We specialize in self storage and truck rentals. However, we are happy to recommend several reliable moving companies.
Do you offer vehicle parking?
We offer a variety of options from drive in units to regular parking spots. Please contact any of our property managers for sizes and prices available.
Can anyone access the storage facility?
We have state of the art security systems at our locations. The entrances are monitored and each individual unit has an alarm system which would notify the authorities if necessary. As an added security feature all of our tenants receive a personalized code to access the facility and to disable the alarm system in the unit.
Do you have moving equipment?
Yes as part of our amenities we have carts available to use in the facility for no charge. Ask any of our managers for rental prices for use outside of the facility.
To whom and when do I pay my bill?
Rent is prepaid and is due on the first day of each month. You have the ability to make the payment at the facility, over the telephone or online through our website via credit card.
Can I prepay for multiple months?
You may pay up to 12 months in advance and you might qualify for our long term discount rates.
Do you rent trucks?
We have truck rentals at all of our sites. Please contact your local property manager to check availability in advance.