Value Store It Featured in OpenTech Alliance
How Value Store It Continues to Keep Costs Low without Sacrificing Quality
Value Store It was recently interviewed in the storage industry publication OpenTech Alliance for their innovative use of technology in collecting overdue rent payments. By utilizing OpenTech’s new collections product XpressCollect, Value Store It collected over $21,000 in delinquent payments without the need to make a single phone call. Bryan Lekas, Vice President at Value Store It Management, LLC, was interviewed by storage industry publication OpenTech Alliance and gave several quotes in the article. One of his main points was that this tech tool is a big favorite of customers. “We are also better positioned to maintain relationships with tenants,” commented Lekas. “Managers are now free from dealing with a majority of the awkward interactions connected with collecting payments and assessing late fees.”
XpressCollect’s method of collecting overdue payments is simple, non-intrusive, and extremely cost-effective, which makes it popular with both Value Store It customers and managers. Customers who are late on a rental payments receive a friendly text with a reminder, including a link to easily make the payment online and a number to call if the customer prefers to make a payment over the phone. The automation aspect of XpressCollect makes it possible for managers to focus on helping customers and maintaining Value Store It’s high standards of quality rather than making multiple monthly reminder calls.
XpressCollect has a number of excellent features:
• Full automation, integrating seamlessly with the operator’s property management system
• Easy and fool-proof process that eliminates errors
• Allows managers to focus on serving customers and maintaining storage facilities at optimum levels
• Extremely cost-effective solution (starting at $29 a month)
Over the five months that Value Store It has been using OpenTech’s XpressCollect product, stores have been able to collect over $4200.00 per month in past due rent. This is a critical step in keeping prices low in the competitive markets Value Store It is located in. Lekas pointed out in the interview that using this technology has a positive impact cash flow, which allowing managers to offer our customers very competitive prices along with top quality service. We value our customers and are glad that we can use this new tool to help us serve you better. You can read more about Value Store It’s interview with OpenTech Alliance here. For more information about getting the perfect storage unit for your needs, please visit the Value Store It Home page.